mapFrequently Asked Questions

  • Where are you located?

  • Baker-Katz Nursing Home is at 194 Boardman St. in Haverhill, Mass. (For directions, click here). The facility is nestled in a neighborhood setting not far from Haverhill’s local hospital.

  • How can I learn more about the facility?

  • You’ve made a good start by visiting this website.
    To learn more about the most recent surveys of Baker-Katz by the state Health Department, visit Baker-Katz is proud of its overall 5-star rating, the highest that a nursing home can earn and an indication that the facility is “much above average” when compared with others state- and nation-wide. By far the best way to find out more about Baker-Katz is to arrange for a tour by calling Admissions Director Amy Rock at 978-373-5697.

  • I don’t live nearby. If my dad enters your facility, how can I find out how he’s doing?

  • You (and other family members) are invited to call to speak with your dad any time. All residents are able to have a private telephone in their rooms.

  • You (and family members with whom you authorize us to speak) can call the administrative offices, Social service Director Terry Thompson or Director of Nursing Theresa Craig for updates on your dad’s condition. It is important to the director and staff that families be kept informed of their loved ones’ needs and progress, as well as of activities and events happening at Baker-Katz. The staff works with every family to find the most effective and convenient mode and frequency of communication.

    How often will my family member see a medical caregiver?

  • Highly skilled nurses provide care daily, aided by certified nursing assistants, to every resident at Baker-Katz. A doctor visits the facility monthly and by appointment as needed when residents have issues that cannot be addressed by the nursing staff. On-site podiatry, dental, audiology and optometry services are also available as needed.

    My dad has never been much of a “joiner.” Will he be required to participate in group activities?

  • Activity Director Linda Dufresne and her staff develop a creative and varied calendar of activities to engage residents in whatever level of participation they will benefit from. The activities staff’s goal is to engage residents in social interaction to stave off boredom or depression.  Perhaps your dad’s idea of an acceptable activity is watching a baseball or football game on television with a small group of residents who share his interest in sports.

    At Baker-Katz, residents are involved as much as they are able in creating their own plans for their medical and rehabilitative care and their social activities.